Self-service checkouts. Websites. Apps. These systems were designed to make life easier, faster, and smoother, right? Yet here I am, standing at a Woolworths self-service checkout, trying to do the exact thing the system was meant to facilitate: pay for my shit and leave. But no. Life’s never that simple. Welcome to the Self-Checkout GauntletContinue reading “Why Frictionless Design at Point of Puchase: Feels Like Death by a Thousand Cuts đź’€”
Tag Archives: digital-marketing
Ad Fatigue: When Your Brand Becomes the Digital Nuisance Everyone Hates…
My niece, Maja, who was seven at the time, absolutely loathed ads. Her remark was clear and unmistakable: “Ugh, I hate ads.” The context? She was excited to show me something on her iPad, something she cared about and couldn’t wait to share… and then, right in the middle of it, a dreaded pop-up adContinue reading “Ad Fatigue: When Your Brand Becomes the Digital Nuisance Everyone Hates…”
THE CREATIVE STRATEGIST 